Testimonials

John H.

Walnut Creek

Our experience with Ken was the best experience we could have ever hoped for! Ken is such a knowledgeable, experienced, patient, and trustworthy agent. We were first-time homebuyers who decided to buy in CA’s toughest market when it was molten hot due to the pandemic, sending people out of the city and into the burbs. We could not have been more clueless, but Ken coached us and gave us the space to learn what it really was we wanted; never rushing or pressuring us into decisions. Every time we were met with disappointment and every time wanted to give up, Ken reassured us it was going to work out. It did, and we are glad we listened to him. Thank you, Ken!

Peggy T.

Walnut Creek

Ken Jacobs had a thorough working knowledge of the neighborhood in which the house we were selling is located, and understood the market there. He took what could have been a difficult situation, with the homeowner in assisted living, and made it simple and easy for the paperwork and all communications to happen expeditiously.

Brenda C.

Walnut Creek

Ken Jacobs is a fantastic real estate professional. During the 'Covid' period earlier this year, he worked with us to help prepare our home for sale. His company helped fix, repair, and replace items in our home to prepare for sale. He was dependable, reliable, efficient, and took great care in helping us during the entire listing. We sold our home in one day over the asking price! Ken was amazing and I highly recommend him to sell your home. He is a trusted top professional!

Josh & Tracy L.

Walnut Creek

We worked with Ken to sell a detached single-family house in an HOA community in Walnut Creek that we inherited after the passing of a family member. Ken was very responsive throughout the process, from the first time we met him through the closing, which spanned almost one year. He did a thorough and persuasive market study for the home to help us understand our options, leading us to decide to renovate the home prior to listing. Ken supervised the entire renovation, including presenting us with options for the scope of work, finding contractors, and keeping the work on schedule, ultimately completing the renovation under budget and on time. He then listed and sold the home in one weekend, after multiple high-quality offers, for over the asking price, even though it was the middle of winter. He was totally fluent in the California probate process and seamlessly managed the additional hiccups that introduce into a home sale transaction. I cannot say enough good things about Ken's consummate professionalism, kindness, common sense, attention to detail, and communication. I have worked with real estate agents in three different states to buy and or sell three homes, and Ken is the best. If you're with Ken, you are in great hands and you've made the right choice.

Christina L.

Orinda

Ken came very highly recommended to us as a realtor by my husband’s colleague from the Moraga Orinda Fire Department, who had a great experience hiring Ken to help them sell their condo in Walnut Creek. We’re grateful for the recommendation and so happy we took his advice and contacted Ken to help us sell our home in Orinda! Ken is a true professional and a real pleasure to work with. We found him to be extremely responsive and knowledgeable. Being first-time home sellers, we had lots of questions. He was patient, took the time to explain the process, and was very approachable. Best of all, he’s a “one-stop-shop” – he has a great network of vendors from his years in the business, and he took care of basically everything, from ordering and getting new appliances installed, to arranging for inspections, remodeling, and repair work, to staging. He goes out of his way to take care of the details while remaining rooted in big-picture strategy. Ken really streamlined the process to get our house on the market, and for a busy family with a young child, this was invaluable. He’s efficient, dependable, honest, and trustworthy, and his customer service is unparalleled. Many times, he’d respond with, “don’t worry; I’ll get it taken care of.” Music to working parents’ ears! Having had the opportunity to work with Ken, we can now see why he came so highly recommended to us, and would happily (and highly) recommend him to others in a heartbeat. We'd give him 10 stars if we could. Thanks so much, Ken!

Jim M.

Pleasanton

Excellent knowledge was demonstrated when executing all of the paperwork and providing answers to questions about definitions and processes during the application and closing processes. The know-how was very good in dealing with the situations that arose with this process including but not limited to the handling of the contingent offer with our buyer and their difficulty in working with their renter to allow for an acceptable termination arrangement with them. Ken helped the buyer and agent get through this based on his knowledge of the rental rules and regulations. He also demonstrated critical thinking in dealing with backup plans during the time that loan approval was delayed and timeframes were short with the seller. Responsiveness which was most important to me was excellent. Ken stayed on top of the market which was a tough one for us with limited inventory, he worked to identify potential opportunities that were not currently listed but potentially available, working closely with our buyer to ensure their expectations were managed given the timelines we were working under and the contingencies involved as well as with the seller of our new home. Ken was effective in keeping the process moving forward and all parties informed on the status.

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When working with any of us, you can expect someone that listens and understands your unique situation whether you’re a first-time buyer, investor or experienced home seller. We strive to keep informed of changing market conditions at all times so as to provide our clients with the best advice to make informed decisions.
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